Nate was great! This man came in and was super informative/helpful. Our carpets look great and we have had zero issues. I would/will recommend Nate to all my friends and family.The tech that came out, Micah was very prompt, polite and professional. He diagnosed the issue and kept us informed as to what he was working on. Overall great experience. Highly recommend their services.Their service was fast and prompt. They call ahead to let you know they’re on the way. The tech was friendly, polite and knowledgeable. There was no mess to clean up after he left like I’ve had with other repair places. I would highly recommend them.